so my equilibrium was $20 in my account I went and played majestic beast and on my to start with spin, I attract the a few diamonds, And that i go to the bonus round as we’re building our technique to the reward round all the unexpected my display screen turns white and I am sent to another webpage. I'm sure this for the reason that in advance of I started off the sport, I copied and pasted my webpage information on to my notes on my Apple products now I see they’ve sent me to a special website so now I’m in a distinct session and like I don’t wanna Perform that session by paste from my notes into the webpage bar my unique session which i just went on the boonies on and all the unexpected it not has my reward it’s showing my to start with pet for a decline so I cease right there and acquire a hold of customer support. I talked to customer support And that i requested them what was the results of my 1st recreation session And that i previously know it’s stating is a reduction while in the books but I Keep to the protocol I remain I went to the reward and now it’s saying that I didn’t go to the bones and if I return to their next website which they sent me to just after I initially commenced the reward, the reward is there and available and I do know this, However they kicked me away from my session, and into a different a person because of the winnings associated with that session .
Even so, too much processing situations were being noticed without even further correspondence around the permitted withdrawal. The participant stopped responding to our thoughts and comments, so we needed to reject the criticism.
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The player from America is enduring issues withdrawing her resources due to confined availability of payment approaches. She stopped responding.
The player was seeking to withdraw his winnings. We had discussed that offering paperwork was a normal method in the majority of casinos Which refusal to comply would cause an incapability to withdraw funds. The participant didn't respond to further more interaction, resulting in the grievance remaining turned down.
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Hi harveywmorin77. Thank you to your feedback. We've got reviewed your account and we have found that the reason why you are still waiting for your payment is as a result of verification procedure. Often our verification method can be intensive, but it is to shield the customer along with ourselves. In your situation, the verification approach continues to be so prolonged simply because we ended up waiting for documentation pertaining to your handle verification and that took rather a long time.
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I typically deposit close to $forty which has a bonus and I’ve produced many withdrawals for approximately $350 using the supplied bonus. I’ve only needed to look ahead to my very first payout and that was due to verification documents I did not send out in.
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I acquired to the best tier they usually stopped offering any deposit bonus, Regardless of the allegedly normally readily available every day bonuses. Soon after A great deal back and forth with customer service they explained I was a skilled player, my account showed various.
Hello p97ds52qfb! Checking your account with DuckyLuck. We could see that the account has been verified and the money you requested has been processed and concluded. The verification process depends upon ducky stars regardless of what is necessary through the participant, the more rapidly the data is submitted, the speedier the verification is processed.
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